FREQUENTLY ASKED QUESTIONS

Email: [email protected]

Address:16289 37th Ave NE, Lake Forest Park, WA 98155.

Support Time: Monday - FridayUTC/GMT -7 hours

(You can still email us outside of business hours and we will respond within 24 hours)

What forms of payment do you accept?

We accept payment using PayPal & Credit Card. You can pay directly through major credit cards including Visa, Master Card, American Express and Discover. Simply checkout using the PayPal option, scroll down and register for a PayPal account to pay with regular credit card.

How can I check if my order has been shipped?

As soon as your order is shipped, you will receive an email with your tracking number. This email will also include a link to our carrier’s website where you will be able to track your package.

How long will delivery take?

Allow up to 2 -5 business days for processing your order. You will usually have your watch within 7 – 10 days if you choose standard shipping.

How much does it cost to ship to my country?

Pricing will depend on the country in which you reside and the number of items that you are purchasing. Exact pricing can be found by clicking “Add To Cart” and entering in your address before completing the check out process.

What exactly happens after ordering?

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Can I ship to a P.O. Box address?

At present, we are unable to fulfill shipments to P.O. Box addresses. However we hope to provide this service in the near future.

I just noticed that I chose the wrong item by mistake, can you swap my product?

Please contact us with the pictures of your item(s). We will check and take further actions.

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